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What You Should Know Covid 19


In light of our Prime Minister’s recent announcement, we would like to reassure you that foodpanda continues to operate as usual.We value the safety of everyone in our community, and have introduced new measures to ensure you feel secure while using our service. Our rider hubs provide hand sanitizer and masks free of charge to all our riders, who are instructed to wash their hands every two hours and after each time they handle a delivery.We’re in constant communication with our restaurant partners over the latest World Health Organization notices, advising them on the health and safety practices that go beyond our already high food hygiene expectations.We also encourage you to switch to online payment. That way, we can easily keep unnecessary human interactions to a minimum.Our commitment remains with supporting all our riders, restaurant partners and valued customers as we go through this tough time together as a nation. Rest assured we will keep you updated with any further developments.


With regards to the recent announcement by our Prime Minister’s message on COVID-19, we would like to assure you that ALL our services – GrabFood, GrabMart, Transport and GrabExpress – will continue to operate as usual. We remain committed to serving and supporting all our drivers, delivery partners, merchant partners, passengers and staffs as we go through this tough time together as a nation. Rest assured, we will continue to keep you updated with any further developments. So do stay tuned. In the meantime, we urge you to follow MOH’s advice and adopt precautionary measures to protect yourself, your family and the greater community. If you are feeling unwell and exhibit symptoms such as fever, cough and difficulty breathing, we would like to urge that you visit the nearest screening hospital to be tested immediately.Thank you for your kind understanding and stay safe.

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