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How to Get a Refund for your Touch ‘n Go Card: Step by Step

Touch 'n Go eWallet
Deal Score-4
Deal Score-4

You may have several old Touch ‘n Go cards which are DORMANT or INACTIVE and the cards may have some balance that you want to cash out. Now, you can easily request for a refund using Touch ‘n go portal.

And the good news is you can request to receive the refund for your Touchn Go card/s through your Touchn Go eWallet.

The e-Refund form service is offered to customers who have registered their card at Touch ‘n Go Portal. For those who have yet to register, kindly registering the card via the link:

Follow the Steps to get your money from your DORMANT or INACTIVE Touchn Go card to your Touchn Go eWallet.

Step 1: Go to

Select Touch ‘n Go icon.

Step 2: Key in your Card Serial Number (MFG No) and your IC No

Step 3: Select E-Wallet as Refund Payment Method

Select Refund Request: Card Termination

Step 4: Done and you will receive an email.

Refund payment will be processed within thirty (30) days from the date of submission of the refund request.

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