How to Get a Refund for your Touch ‘n Go Card: Step by Step

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You may have several old Touch ‘n Go cards which are DORMANT or INACTIVE and the cards may have some balance that you want to cash out. Now, you can easily request for a refund using Touch ‘n go portal.

And the good news is you can request to receive the refund for your Touchn Go card/s through your Touchn Go eWallet.

The e-Refund form service is offered to customers who have registered their card at Touch ‘n Go Portal. For those who have yet to register, kindly registering the card via the link:

Follow the Steps to get your money from your DORMANT or INACTIVE Touchn Go card to your Touchn Go eWallet.

Step 1: Go to

Select Touch ‘n Go icon.

Step 2: Key in your Card Serial Number (MFG No) and your IC No

Step 3: Select E-Wallet as Refund Payment Method

Select Refund Request: Card Termination

Step 4: Done and you will receive an email.

Refund payment will be processed within thirty (30) days from the date of submission of the refund request.

Touch ‘n Go eWallet: February 2020 Promotions
The ‘huat’ is still on! Prosperity is just a tap away when you spend with your e-Tunai Rakyat, and stand a chance to win BIG with our weekly draws to win a brand new Proton X70 Exec AWD and more!
Find all our February deals now while they’re still hot at:

New to Touch 'n Go eWallet? Get one today!

The Touch ‘n Go eWallet offers many attractive features that make your life more convenient.
  • Transfer money to other Touchn Go eWallet users.
  • Reload your mobile prepaid.
  • Pay for your utilities and postpaid bills.
  • Purchase movie and flight tickets.
  • QR code payment at participating Touchn Go eWallet merchants.

Download the Touch ‘n Go eWallet app:

For More Touch ‘n Go eWallet Promotions, visit:

Touch ‘n Go eWallet Promotions:

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